{"id":270915,"date":"2023-04-21T22:30:00","date_gmt":"2023-04-21T17:00:00","guid":{"rendered":"https:\/\/www.guidingtech.com\/?p=270915"},"modified":"2024-06-27T15:42:08","modified_gmt":"2024-06-27T10:12:08","slug":"fix-youtube-quality-unavailable-issue","status":"publish","type":"post","link":"https:\/\/www.guidingtech.com\/fix-youtube-quality-unavailable-issue\/","title":{"rendered":"4 Ways to Fix YouTube Quality Unavailable on iOS and Android"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-basic-fixes\">Basic Fixes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Check Internet Connectivity<\/strong>: Ensure your device is connected to a Wi-Fi network or cellular data with good signal strength and an active plan.<\/li>\n\n\n\n<li><strong>Update YouTube App<\/strong>: Update the YouTube app from the <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.youtube&amp;hl=en_US&amp;gl=US\" target=\"_blank\" rel=\"noreferrer noopener\">Play Store<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.youtube&amp;hl=en_US&amp;gl=US\" target=\"_blank\" rel=\"noreferrer noopener\">App Store<\/a> for a bug-free experience. <\/li>\n\n\n\n<li><strong>Reinstall YouTube<\/strong>: If you face persistent issues with the app, this may be due to a few corrupted files, and reinstalling it will help you fix the issue.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Fix YouTube Quality Unavailable Issue on iOS and Android\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/8C0KT3y9eSk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-1-check-and-delete-if-the-video-is-downloaded\">Fix 1: Check and Delete if the Video is Downloaded<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have downloaded a video on YouTube, it is saved to your offline library at a specific set resolution. Therefore when you try changing the resolution, you may encounter the Quality Unavailable issue. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Tap on <strong>Library<\/strong> and select <strong>Downloads<\/strong> to check if the video is downloaded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: <\/strong>Tap on the <strong>three dots icon <\/strong>next to the video. Tap on <strong>Delete From Downloads<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"1343\" data-id=\"270933\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Youtube-Downloads.jpg\" alt=\"\" class=\"wp-image-270933\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Youtube-Downloads.jpg 602w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Youtube-Downloads-459x1024.jpg 459w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"1343\" data-id=\"270936\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Tap-on-Three-Dots-Icon-6.jpg\" alt=\"\" class=\"wp-image-270936\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Three-Dots-Icon-6.jpg 602w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Three-Dots-Icon-6-459x1024.jpg 459w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"1343\" data-id=\"270939\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Delete-From-Downloads-2.jpg\" alt=\"Delete From Downloads\" class=\"wp-image-270939\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Delete-From-Downloads-2.jpg 602w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Delete-From-Downloads-2-459x1024.jpg 459w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-2-turn-off-smart-downloads\">Fix 2: Turn off Smart Downloads<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.guidingtech.com\/turn-off-smart-downloads-on-youtube-and-youtube-music\/\">Smart Downloads<\/a> automatically saves videos offline based on your viewing history. Therefore, this is also related to the previous fix since it downloads videos to your library. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:&nbsp;<\/strong>Tap on the <strong>Profile Picture<\/strong> icon, and go to <strong>Settings<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"1920\" data-id=\"262356\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Tap-on-Profile-YouTube.jpg\" alt=\"Tap on Profile YouTube\" class=\"wp-image-262356\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Profile-YouTube.jpg 889w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Profile-YouTube-474x1024.jpg 474w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Profile-YouTube-768x1659.jpg 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Profile-YouTube-711x1536.jpg 711w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"1920\" data-id=\"262345\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Tap-on-Settings-YouTube.jpg\" alt=\"Tap on Settings YouTube\" class=\"wp-image-262345\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Settings-YouTube.jpg 889w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Settings-YouTube-474x1024.jpg 474w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Settings-YouTube-768x1659.jpg 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Settings-YouTube-711x1536.jpg 711w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3:&nbsp;<\/strong>Tap on <strong>Background &amp; downloads<\/strong>. Turn off the toggle for <strong>Smart downloads<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"623\" height=\"1343\" data-id=\"240157\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Background-and-Downloads.jpg\" alt=\"Background and Downloads\" class=\"wp-image-240157\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Background-and-Downloads.jpg 623w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Background-and-Downloads-475x1024.jpg 475w\" sizes=\"auto, (max-width: 623px) 100vw, 623px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"1920\" data-id=\"262353\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Turn-Off-Toggle-For-Smart-Downloads.jpg\" alt=\"Turn off Toggle for Smart Downloads\" class=\"wp-image-262353\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Turn-Off-Toggle-For-Smart-Downloads.jpg 889w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Turn-Off-Toggle-For-Smart-Downloads-474x1024.jpg 474w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Turn-Off-Toggle-For-Smart-Downloads-768x1659.jpg 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Turn-Off-Toggle-For-Smart-Downloads-711x1536.jpg 711w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Also Read: <\/strong><a href=\"https:\/\/www.guidingtech.com\/fix-cant-comment-on-youtube-videos-shorts\/\">How to fix can\u2019t post comments on YouTube videos and shorts<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-3-modify-quality-controls-on-youtube\">Fix 3: Modify Quality Controls on YouTube<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have set your viewing quality to a specific resolution, there is a chance that the video is not playable in that resolution. Try setting the quality to &#8216;Auto&#8217; and then play the video again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Tap on the video you are watching. Tap on the <strong>Settings<\/strong> icon.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: <\/strong>Tap on the <strong>Quality<\/strong> option. Select <strong>Auto<\/strong>. The quality will change depending on the internet&#8217;s strength and speed.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-4 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"1343\" data-id=\"270943\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Tap-on-Video-Settings.jpg\" alt=\"\" class=\"wp-image-270943\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Video-Settings.jpg 602w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Video-Settings-459x1024.jpg 459w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"1343\" data-id=\"270944\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Tap-on-Quality-1.jpg\" alt=\"\" class=\"wp-image-270944\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Quality-1.jpg 602w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Tap-on-Quality-1-459x1024.jpg 459w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"1343\" data-id=\"270946\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Select-Auto-1.jpg\" alt=\"Select Auto\" class=\"wp-image-270946\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Select-Auto-1.jpg 602w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Select-Auto-1-459x1024.jpg 459w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-4-clear-cache\">Fix 4: Clear Cache<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can clean up the junk within an application by&nbsp;clearing the cache. Once there is a lot of accumulated cache, it might lead to a few junk files that execute bugs, responsible for the problem.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-on-iphone\">On iPhone <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.guidingtech.com\/offload-unused-apps-iphone-disable\/\">Offloading an application<\/a> on your iPhone removes temporary data, including cache and junk files. However, it maintains all the other essential data, such as your sign-in information, in-app downloads and purchases, etc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Open the <strong>Settings<\/strong> app and tap on General &gt; <strong>iPhone Storage<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: <\/strong>Scroll down, select the <strong>YouTube app<\/strong>, and tap on <strong>Offload App<\/strong>. Tap on the <strong>Offload App<\/strong> once again to confirm.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3: <\/strong>Now, tap on <strong>Reinstall App<\/strong>. <\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-5 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"1319\" data-id=\"392476\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Open-YouTube-App.jpg\" alt=\"Open YouTube App\" class=\"wp-image-392476\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Open-YouTube-App.jpg 610w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Open-YouTube-App-139x300.jpg 139w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Open-YouTube-App-474x1024.jpg 474w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Open-YouTube-App-178x385.jpg 178w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"1319\" data-id=\"392478\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Offload-App-on-YouTube.jpg\" alt=\"Offload App on YouTube\" class=\"wp-image-392478\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Offload-App-on-YouTube.jpg 610w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Offload-App-on-YouTube-139x300.jpg 139w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Offload-App-on-YouTube-474x1024.jpg 474w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Offload-App-on-YouTube-178x385.jpg 178w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"1319\" data-id=\"392477\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Reinstall-App-YouTube.jpg\" alt=\"Reinstall App YouTube\" class=\"wp-image-392477\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Reinstall-App-YouTube.jpg 610w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Reinstall-App-YouTube-139x300.jpg 139w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Reinstall-App-YouTube-474x1024.jpg 474w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Reinstall-App-YouTube-178x385.jpg 178w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/figure>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-on-android\">On Android<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:&nbsp;<\/strong>Long-press the <strong>YouTube app icon<\/strong> and select the <strong>info<\/strong> button. Once you are on the App info page, tap on <strong>Clear data<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2:&nbsp;<\/strong>Now, select <strong>Clear cache<\/strong> and tap <strong>OK<\/strong> to confirm.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-6 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"866\" height=\"1920\" data-id=\"240069\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Long-Press-for-App-Info-2.jpg\" alt=\"\" class=\"wp-image-240069\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Long-Press-for-App-Info-2.jpg 866w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Long-Press-for-App-Info-2-462x1024.jpg 462w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Long-Press-for-App-Info-2-768x1703.jpg 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Long-Press-for-App-Info-2-693x1536.jpg 693w\" sizes=\"auto, (max-width: 866px) 100vw, 866px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"866\" height=\"1920\" data-id=\"240068\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Clear-Data-1-1.jpg\" alt=\"\" class=\"wp-image-240068\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Clear-Data-1-1.jpg 866w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Clear-Data-1-1-462x1024.jpg 462w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Clear-Data-1-1-768x1703.jpg 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Clear-Data-1-1-693x1536.jpg 693w\" sizes=\"auto, (max-width: 866px) 100vw, 866px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"866\" height=\"1920\" data-id=\"240070\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Confrim-Clear-Cache-2.jpg\" alt=\"\" class=\"wp-image-240070\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Confrim-Clear-Cache-2.jpg 866w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Confrim-Clear-Cache-2-462x1024.jpg 462w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Confrim-Clear-Cache-2-768x1703.jpg 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Confrim-Clear-Cache-2-693x1536.jpg 693w\" sizes=\"auto, (max-width: 866px) 100vw, 866px\" \/><\/figure>\n<\/figure>\n\n\t\t\t<div id=\"daexthefup-container\"\n\t\t\t\tclass=\"daexthefup-container daexthefup-layout-side-by-side daexthefup-alignment-left\"\n\t\t\t\tdata-post-id=\"270915\">\n\n\t\t\t\t<div class=\"daexthefup-feedback\">\n\t\t\t\t\t<div class=\"daexthefup-text\">\n\t\t\t\t\t\t<h3 class=\"daexthefup-title\">Was this helpful?<\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"daexthefup-buttons-container\">\n\t\t\t\t\t\t<div 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