{"id":327330,"date":"2023-09-22T17:30:00","date_gmt":"2023-09-22T12:00:00","guid":{"rendered":"https:\/\/www.guidingtech.com\/?p=327330"},"modified":"2024-06-28T17:43:51","modified_gmt":"2024-06-28T12:13:51","slug":"fix-wifi-stops-working-when-using-external-monitor-windows","status":"publish","type":"post","link":"https:\/\/www.guidingtech.com\/fix-wifi-stops-working-when-using-external-monitor-windows\/","title":{"rendered":"How to Fix Wi-Fi Stops Working on Windows When an External Monitor Is Connected"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-basic-fixes\">Basic Fixes:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Check Monitor Cable<\/strong>: Bad connection cables can cause your Wi-Fi to stop working when an external monitor is connected on Windows. Therefore, it&#8217;s important to double-check that the cable isn&#8217;t causing the issue. You can also try using a different kind of cable. For instance, <a href=\"https:\/\/www.guidingtech.com\/best-8k-hdmi-cables\/\">HDMI cables<\/a> are better than VGA cables.<\/li>\n\n\n\n<li><strong>Restart Wi-Fi Router<\/strong>: Before tweaking your Windows settings, you can also try restarting your Wi-Fi Router. Simply power it off, wait for 15 seconds, and turn it back on. If that doesn&#8217;t do the trick, you can try the fixes below.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-1-run-the-network-and-internet-troubleshooter\">Fix 1: Run the Network and Internet Troubleshooter<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your Wi-Fi drops or breaks when an external screen is connected, several network problems may be responsible. Windows comes with a Network and Internet troubleshooter that scans the computer for network problems and fixes them or gives suggestions to help you fix them. You should run this troubleshooter using the steps below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:<\/strong> Press the <strong>Windows + I<\/strong> keyboard shortcut to open the <strong>Settings app<\/strong>. Next, select <strong>System<\/strong> from the left sidebar and choose <strong>Troubleshoot<\/strong> from the right pane.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"853\" height=\"426\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Windows-Troubleshooter-9.png\" alt=\"Windows Troubleshooter 9\" class=\"wp-image-327344\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Windows-Troubleshooter-9.png 853w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Windows-Troubleshooter-9-300x150.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Windows-Troubleshooter-9-768x384.png 768w\" sizes=\"auto, (max-width: 853px) 100vw, 853px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2:<\/strong> Select <strong>Other troubleshooters<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"859\" height=\"401\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Opening-other-troubleshooters.png\" alt=\"Opening other troubleshooters\" class=\"wp-image-327345\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Opening-other-troubleshooters.png 859w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Opening-other-troubleshooters-300x140.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Opening-other-troubleshooters-768x359.png 768w\" sizes=\"auto, (max-width: 859px) 100vw, 859px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3:<\/strong> Click the <strong>Run <\/strong>button for the &#8216;<strong>Network and Internet<\/strong>&#8216; troubleshooter.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"870\" height=\"318\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Running-the-Network-and-Internet-Troubleshooter.png\" alt=\"Running the Network and Internet Troubleshooter\" class=\"wp-image-327347\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Running-the-Network-and-Internet-Troubleshooter.png 870w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Running-the-Network-and-Internet-Troubleshooter-300x110.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Running-the-Network-and-Internet-Troubleshooter-768x281.png 768w\" sizes=\"auto, (max-width: 870px) 100vw, 870px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4: <\/strong>Follow any recommendations to complete the process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-2-update-network-adapter-and-display-adapter-drivers\">Fix 2: Update Network Adapter and Display Adapter Drivers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Drivers serve as an important link between hardware and software. Outdated drivers may trigger compatibility issues between your computer and the network adapter. These issues may disrupt the Wi-Fi connection when you connect a second monitor. You will need to update your network adapters and display drivers using the steps below to get the latest bug fixes for known issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:<\/strong> <strong>Right-click <\/strong>on the<strong> Start menu<\/strong> on the Taskbar and select <strong>Device Manager<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"758\" height=\"516\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/opening-the-device-manager-1.png\" alt=\"opening the device manager 1\" class=\"wp-image-327350\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/opening-the-device-manager-1.png 758w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/opening-the-device-manager-1-300x204.png 300w\" sizes=\"auto, (max-width: 758px) 100vw, 758px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2:<\/strong> Expand the <strong>Network adapters<\/strong> category, <strong>right-click on your Wi-Fi driver<\/strong>, and select <strong>Update driver<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"883\" height=\"463\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Network-adapter-update-process.png\" alt=\"Network adapter update process\" class=\"wp-image-327351\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Network-adapter-update-process.png 883w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Network-adapter-update-process-300x157.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Network-adapter-update-process-768x403.png 768w\" sizes=\"auto, (max-width: 883px) 100vw, 883px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3:<\/strong> Click &#8216;<strong>Search automatically for drivers<\/strong>.&#8217;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"601\" height=\"335\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/search-automatically-for-drivers-6.png\" alt=\"search automatically for drivers 6\" class=\"wp-image-327352\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/search-automatically-for-drivers-6.png 601w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/search-automatically-for-drivers-6-300x167.png 300w\" sizes=\"auto, (max-width: 601px) 100vw, 601px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4: <\/strong>Follow the prompts to complete the process, then repeat the update steps, but this time for the <strong>Display adapter<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-3-update-the-settings-for-network-adapter-power-management\">Fix 3: Update the Settings for Network Adapter Power Management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To conserve power, your network adapter may enter power-saving mode, which triggers Wi-Fi disconnection when an external monitor is connected. This best workaround is ensuring your computer does not turn off the adapter to save power.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:<\/strong> <strong>Right-click <\/strong>on the<strong> Start menu<\/strong> on the Taskbar and select <strong>Device Manager<\/strong> from the Power User menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"758\" height=\"516\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/opening-the-device-manager-1.png\" alt=\"opening the device manager 1\" class=\"wp-image-327350\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/opening-the-device-manager-1.png 758w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/opening-the-device-manager-1-300x204.png 300w\" sizes=\"auto, (max-width: 758px) 100vw, 758px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2:<\/strong> Expand the <strong>Network adapters<\/strong> category, <strong>right-click on your Wi-Fi driver<\/strong>, and select <strong>Properties<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"883\" height=\"299\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Opening-WIFi-properties.png\" alt=\"Opening WIFi properties\" class=\"wp-image-327359\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Opening-WIFi-properties.png 883w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Opening-WIFi-properties-300x102.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Opening-WIFi-properties-768x260.png 768w\" sizes=\"auto, (max-width: 883px) 100vw, 883px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3:<\/strong> Click the <strong>Power Management<\/strong> tab, uncheck &#8216;<strong>Allow the computer to turn off this device to save power<\/strong>,&#8217; and click <strong>OK<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"388\" height=\"425\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Update-Power-Management-settings.png\" alt=\"Update Power Management settings\" class=\"wp-image-327363\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Update-Power-Management-settings.png 388w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Update-Power-Management-settings-274x300.png 274w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-4-reset-network-settings\">Fix 4: Reset Network Settings<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If bad or corrupted network settings cause the Wi-Fi connection problem, resetting the settings to default will fix the issue. However, that means you&#8217;ll have to enter all the network details and adjust relevant settings again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:<\/strong> Press the <strong>Windows + I <\/strong>keyboard shortcut to open the <strong>Settings <\/strong>app. Navigate to <strong>Network &amp; internet > Advanced network settings<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"854\" height=\"473\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Open-advanced-netwrok-settings.png\" alt=\"Open advanced netwrok settings\" class=\"wp-image-327365\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Open-advanced-netwrok-settings.png 854w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Open-advanced-netwrok-settings-300x166.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Open-advanced-netwrok-settings-768x425.png 768w\" sizes=\"auto, (max-width: 854px) 100vw, 854px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2:<\/strong> Scroll down and click <strong>Network reset<\/strong> on the right pane.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"866\" height=\"502\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Expand-the-network-reset-option.png\" alt=\"Expand the network reset option\" class=\"wp-image-327367\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Expand-the-network-reset-option.png 866w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Expand-the-network-reset-option-300x174.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Expand-the-network-reset-option-768x445.png 768w\" sizes=\"auto, (max-width: 866px) 100vw, 866px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3:<\/strong> Click the <strong>Reset now<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"559\" height=\"154\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Reset-network-2.png\" alt=\"Reset network 2\" class=\"wp-image-327369\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Reset-network-2.png 559w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Reset-network-2-300x83.png 300w\" sizes=\"auto, (max-width: 559px) 100vw, 559px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">After resetting your network settings, restart your computer and enter the network details again.<\/p>\n\n\t\t\t<div id=\"daexthefup-container\"\n\t\t\t\tclass=\"daexthefup-container daexthefup-layout-side-by-side daexthefup-alignment-left\"\n\t\t\t\tdata-post-id=\"327330\">\n\n\t\t\t\t<div class=\"daexthefup-feedback\">\n\t\t\t\t\t<div class=\"daexthefup-text\">\n\t\t\t\t\t\t<h3 class=\"daexthefup-title\">Was this helpful?<\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"daexthefup-buttons-container\">\n\t\t\t\t\t\t<div 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Here&#8217;s how to fix this from happening.<\/p>\n","protected":false},"author":106,"featured_media":327482,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_pro_status":1,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[5],"tags":[800,352,126,1103],"class_list":["post-327330","post","type-post","status-publish","format-standard","has-post-thumbnail","category-windows","tag-top-home","tag-troubleshooting","tag-windows-10","tag-windows-11","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Fix Wi-Fi Stops Working on Windows When an External Monitor Is Connected - Guiding Tech<\/title>\n<meta name=\"description\" content=\"Does your Windows PC&#039;s Wi-Fi stop working when an external monitor is connected? Here&#039;s how to fix this from happening.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.guidingtech.com\/fix-wifi-stops-working-when-using-external-monitor-windows\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix Wi-Fi Stops Working on Windows When an External Monitor Is Connected\" \/>\n<meta property=\"og:description\" content=\"Does your Windows PC&#039;s Wi-Fi stop working when an external monitor is connected? 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