{"id":330140,"date":"2023-11-22T23:00:00","date_gmt":"2023-11-22T17:30:00","guid":{"rendered":"https:\/\/www.guidingtech.com\/?p=330140"},"modified":"2024-08-07T16:12:19","modified_gmt":"2024-08-07T10:42:19","slug":"fix-microsoft-edge-not-working-on-iphone-ipad-mac","status":"publish","type":"post","link":"https:\/\/www.guidingtech.com\/fix-microsoft-edge-not-working-on-iphone-ipad-mac\/","title":{"rendered":"4 Fixes for Microsoft Edge Not Working on iPhone and iPad"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-basic-fixes\">Basic Fixes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Force quit and relaunch Edge:<\/strong> If the app has been running in the background for some time, this will give it a fresh start.<\/li>\n\n\n\n<li><strong>Update or reinstall Edge browser:<\/strong> Installing the latest version will remove any bugs causing the issue. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-1-clear-browsing-data\">Fix 1: Clear Browsing Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If Microsoft Edge is not responding on your mobile or desktop, clear your browsing data. This includes browsing history, cookies and site data, passwords, and everything that makes the browsing experience more responsive.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Open <strong>Microsoft Edge<\/strong> on your iPhone or iPad. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: <\/strong>Tap the <strong>hamburger menu<\/strong> icon at the bottom-right corner and select <strong>Settings<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3: <\/strong>Tap on <strong>Privacy and Security<\/strong> and select <strong>Clear Browsing Data<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" data-id=\"330402\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/privacy-and-security-settings-edge-mobile-473x1024.png\" alt=\"privacy and security settings edge mobile\" class=\"wp-image-330402\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/privacy-and-security-settings-edge-mobile-473x1024.png 473w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/privacy-and-security-settings-edge-mobile-139x300.png 139w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/privacy-and-security-settings-edge-mobile-768x1662.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/privacy-and-security-settings-edge-mobile-710x1536.png 710w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/privacy-and-security-settings-edge-mobile-946x2048.png 946w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/privacy-and-security-settings-edge-mobile.png 1170w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" data-id=\"330401\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/clear-browsing-data-edge-mobile-473x1024.png\" alt=\"clear browsing data edge mobile\" class=\"wp-image-330401\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-browsing-data-edge-mobile-473x1024.png 473w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-browsing-data-edge-mobile-139x300.png 139w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-browsing-data-edge-mobile-768x1662.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-browsing-data-edge-mobile-710x1536.png 710w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-browsing-data-edge-mobile-946x2048.png 946w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-browsing-data-edge-mobile.png 1170w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4: <\/strong>Tap on <strong>Clear Now<\/strong> at the bottom and tap on <strong>Clear Now <\/strong>again to confirm.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 5: <\/strong>Select <strong>Done<\/strong> at the top right to confirm.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-2-change-dns-server\">Fix 2: Change DNS Server<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The next solution we recommend is changing the DNS server. Your Internet Server Provider&#8217;s DNS server might be overloaded and busy since several subscribers might be using it. Instead, try any of the public DNS servers and enjoy better speeds in Microsoft Edge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Open <strong>Settings<\/strong> on your iPhone or iPad. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: <\/strong>Tap on <strong>Wi-Fi<\/strong> and tap the<strong> Info icon <\/strong>next to your connected Wi-Fi name.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3: <\/strong>Scroll down to DNS and tap on <strong>Configure DNS<\/strong>. Then, select <strong>Manual<\/strong> from the following screen.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"475\" height=\"1026\" data-id=\"392312\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Configure-DNS-on-iPhone-5.png\" alt=\"Configure DNS on iPhone\" class=\"wp-image-392312\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Configure-DNS-on-iPhone-5.png 475w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Configure-DNS-on-iPhone-5-139x300.png 139w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Configure-DNS-on-iPhone-5-474x1024.png 474w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Configure-DNS-on-iPhone-5-178x385.png 178w\" sizes=\"auto, (max-width: 475px) 100vw, 475px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"475\" height=\"1026\" data-id=\"217027\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Manual-DNS-on-iPhone-3.jpg\" alt=\"Manual DNS on iPhone\" class=\"wp-image-217027\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Manual-DNS-on-iPhone-3.jpg 475w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/Manual-DNS-on-iPhone-3-474x1024.jpg 474w\" sizes=\"auto, (max-width: 475px) 100vw, 475px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4:<\/strong>Tap on the <strong>minus icon<\/strong> to delete the prefilled entries under DNS servers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 5: <\/strong>Tap <strong>Add Server<\/strong> and type the <strong>DNS server address<\/strong> you want. If you want to use Google\u2019s public DNS servers, type <em><strong>8.8.8.8<\/strong><\/em> and <strong><em>8.8.4.4<\/em><\/strong> in the text box.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 6: <\/strong>Tap on <strong>Save<\/strong>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Similarly, you can configure DNS servers for other <a href=\"https:\/\/www.guidingtech.com\/how-to-set-wi-fi-as-metered-connection-on-android-and-iphone\/\">Wi-Fi networks<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-3-enable-location-services\">Fix 3: Enable Location Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Several websites require location permission to function smoothly and provide location-specific features. So, the next solution we suggest is enabling location access for Microsoft Edge on your mobile or desktop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Open the <strong>Settings<\/strong> app and select <strong>Edge<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: <\/strong>Tap on <strong>Location<\/strong> and ensure location access has been <strong>enabled<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"2532\" data-id=\"330417\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/location-edge-settings-iphone.png\" alt=\"location edge settings iphone\" class=\"wp-image-330417\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/location-edge-settings-iphone.png 1170w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/location-edge-settings-iphone-139x300.png 139w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/location-edge-settings-iphone-473x1024.png 473w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/location-edge-settings-iphone-768x1662.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/location-edge-settings-iphone-710x1536.png 710w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/location-edge-settings-iphone-946x2048.png 946w\" sizes=\"auto, (max-width: 1170px) 100vw, 1170px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"2532\" data-id=\"330416\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/IMG_1188.png\" alt=\"enable location access for edge browser on iPhone\" class=\"wp-image-330416\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/IMG_1188.png 1170w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/IMG_1188-139x300.png 139w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/IMG_1188-473x1024.png 473w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/IMG_1188-768x1662.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/IMG_1188-710x1536.png 710w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/IMG_1188-946x2048.png 946w\" sizes=\"auto, (max-width: 1170px) 100vw, 1170px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3: <\/strong>Close Settings and open <strong>Edge<\/strong> to check if the problem is solved.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-4-clear-app-cache\">Fix 4: Clear App Cache<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If Microsoft Edge is still not opening or crashing, try clearing the app cache on your mobile or desktop. This will make you re-login to your internet accounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Open the <strong>Settings<\/strong> app and tap on <strong>General<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: <\/strong>Select <strong>iPhone Storage<\/strong> and go to <strong>Edge<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>S<\/b><strong>tep 3: <\/strong>Tap on <strong>Offload App<\/strong> and tap <strong>Offload App<\/strong> again at the bottom to confirm.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-4 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"2532\" data-id=\"330443\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/offload-app-edge-iphone.png\" alt=\"offload app edge iphone\" class=\"wp-image-330443\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/offload-app-edge-iphone.png 1170w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/offload-app-edge-iphone-139x300.png 139w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/offload-app-edge-iphone-473x1024.png 473w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/offload-app-edge-iphone-768x1662.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/offload-app-edge-iphone-710x1536.png 710w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/offload-app-edge-iphone-946x2048.png 946w\" sizes=\"auto, (max-width: 1170px) 100vw, 1170px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"2532\" data-id=\"330441\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/clear-cache-edge-browser-iphone.png\" alt=\"clear cache edge browser iphone\" class=\"wp-image-330441\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-cache-edge-browser-iphone.png 1170w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-cache-edge-browser-iphone-139x300.png 139w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-cache-edge-browser-iphone-473x1024.png 473w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-cache-edge-browser-iphone-768x1662.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-cache-edge-browser-iphone-710x1536.png 710w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/clear-cache-edge-browser-iphone-946x2048.png 946w\" sizes=\"auto, (max-width: 1170px) 100vw, 1170px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4: <\/strong>Close the Settings app and <strong>reinstall Edge<\/strong> on your iPhone. Check if this fixed the problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tip: <\/strong>Learn how you can <a href=\"https:\/\/www.guidingtech.com\/how-to-use-microsoft-edge-pdf-editor\/\">edit PDFs using the built-in editor in Microsoft Edge<\/a>.<\/p>\n\n\t\t\t<div id=\"daexthefup-container\"\n\t\t\t\tclass=\"daexthefup-container daexthefup-layout-side-by-side daexthefup-alignment-left\"\n\t\t\t\tdata-post-id=\"330140\">\n\n\t\t\t\t<div class=\"daexthefup-feedback\">\n\t\t\t\t\t<div class=\"daexthefup-text\">\n\t\t\t\t\t\t<h3 class=\"daexthefup-title\">Was this helpful?<\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"daexthefup-buttons-container\">\n\t\t\t\t\t\t<div class=\"daexthefup-buttons\">\n\t\t\t\t\t\t\t\n\t\t\t<div class=\"daexthefup-yes daexthefup-button daexthefup-button-type-icon\" data-value=\"1\">\n\t\t\t\t\n                <svg>\n                    <defs>\n                        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class=\"daexthefup-successful-submission-text\">Thanks for your feedback!<\/div>\n\n\t\t\t<\/div>\n\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>If the Microsoft Edge browser is not working on your iPhone, iPad, or Mac, here are some troubleshooting methods to help you fix the issue. <\/p>\n","protected":false},"author":74,"featured_media":330530,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_pro_status":1,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[14],"tags":[255,132,1184,445,800,352],"class_list":["post-330140","post","type-post","status-publish","format-standard","has-post-thumbnail","category-internet-and-social","tag-ipad","tag-iphone","tag-mac","tag-microsoft-edge","tag-top-home","tag-troubleshooting","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin 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