{"id":356996,"date":"2024-01-12T23:00:00","date_gmt":"2024-01-12T17:30:00","guid":{"rendered":"https:\/\/www.guidingtech.com\/?p=356996"},"modified":"2024-08-26T17:36:21","modified_gmt":"2024-08-26T12:06:21","slug":"fix-cant-send-email-in-apple-mail-mac","status":"publish","type":"post","link":"https:\/\/www.guidingtech.com\/fix-cant-send-email-in-apple-mail-mac\/","title":{"rendered":"4 Fixes for Can&#8217;t Send Emails Using Mail App on Mac"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-basic-fixes\">Basic Fixes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Check Wi-Fi connection:<\/strong> Ensure that you have connected to a 5GHz <a href=\"https:\/\/www.guidingtech.com\/fix-mac-not-showing-wifi-networks\/\">Wi-Fi network<\/a> for faster speeds to send your emails. <\/li>\n\n\n\n<li><strong>Force quit and relaunch the app:<\/strong> Click the Apple logo > Force Quit > Mail app > Force Quit. <\/li>\n\n\n\n<li><strong>Update the Mail app:<\/strong> Open Settings > General > Software Update. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-1-check-server-connection\">Fix 1: Check Server Connection<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Mail app allows you to check your server connection status. Your email client should be connected to the email server. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Open the <strong>Mail app > Window > Connection Doctor<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"626\" height=\"627\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/connection-doctor-mail-app-mac.png\" alt=\"connection doctor mail app mac\" class=\"wp-image-357033\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/connection-doctor-mail-app-mac.png 626w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/connection-doctor-mail-app-mac-300x300.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/connection-doctor-mail-app-mac-150x150.png 150w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/connection-doctor-mail-app-mac-384x385.png 384w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/connection-doctor-mail-app-mac-120x120.png 120w\" sizes=\"auto, (max-width: 626px) 100vw, 626px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: <\/strong>Check whether your email account is connected to the server. You can click on <strong>Check Again<\/strong> to confirm the same.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"618\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/mail-connection-doctor-mac-1024x618.png\" alt=\"mail connection doctor mac\" class=\"wp-image-357034\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/mail-connection-doctor-mac-1024x618.png 1024w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/mail-connection-doctor-mac-300x181.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/mail-connection-doctor-mac-768x463.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/mail-connection-doctor-mac-638x385.png 638w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/mail-connection-doctor-mac.png 1462w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-2-check-smtp-server-settings\">Fix 2: Check SMTP Server Settings<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you see the Cannot Send Message Using the Server error in Apple Mail on your Mac, you need to check and then verify your SMTP server settings. SMTP or Simple Mail Transfer Protocol helps computers and servers to exchange emails. You should verify the required server for your email account. You need to check the configuration settings of your SMTP server.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Open the <strong>Mail app > Settings > Accounts > Select your email account<\/strong>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"948\" height=\"258\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/accounts-settings-mail-app-mac.jpg\" alt=\"\" class=\"wp-image-242136\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/accounts-settings-mail-app-mac.jpg 948w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/accounts-settings-mail-app-mac-768x209.jpg 768w\" sizes=\"auto, (max-width: 948px) 100vw, 948px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: <\/strong>Click on <strong>Server Settings<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1002\" height=\"415\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/server-settings-mail-app-mac.png\" alt=\"server settings mail app mac\" class=\"wp-image-357022\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/server-settings-mail-app-mac.png 1002w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/server-settings-mail-app-mac-300x124.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/server-settings-mail-app-mac-768x318.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/server-settings-mail-app-mac-750x311.png 750w\" sizes=\"auto, (max-width: 1002px) 100vw, 1002px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3: <\/strong>Click the drop-down menu and then select <strong>Edit SMTP Server List<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"429\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/edit-smtp-server-list-mail-app-mac-1024x429.png\" alt=\"edit smtp server list mail app mac\" class=\"wp-image-357023\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/edit-smtp-server-list-mail-app-mac-1024x429.png 1024w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/edit-smtp-server-list-mail-app-mac-300x126.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/edit-smtp-server-list-mail-app-mac-768x322.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/edit-smtp-server-list-mail-app-mac-750x315.png 750w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/edit-smtp-server-list-mail-app-mac.png 1104w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4: <\/strong>Select the <strong>SMTP server<\/strong> that your email account uses and then <strong>verify the information displayed<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can remove duplicate servers by selecting them and then <strong>clicking the Minus icon<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"932\" height=\"952\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/remove-SMTP-server-mail-app-mac.png\" alt=\"remove SMTP server mail app mac\" class=\"wp-image-357024\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/remove-SMTP-server-mail-app-mac.png 932w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/remove-SMTP-server-mail-app-mac-294x300.png 294w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/remove-SMTP-server-mail-app-mac-768x784.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/remove-SMTP-server-mail-app-mac-377x385.png 377w\" sizes=\"auto, (max-width: 932px) 100vw, 932px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 5: <\/strong>Click on <strong>Advanced<\/strong> and then ensure that all the fields match the information provided by your email account server.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"932\" height=\"952\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/advanced-settings-smtp-server-list-mail-app-mac.png\" alt=\"advanced settings smtp server list mail app mac\" class=\"wp-image-357025\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/advanced-settings-smtp-server-list-mail-app-mac.png 932w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/advanced-settings-smtp-server-list-mail-app-mac-294x300.png 294w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/advanced-settings-smtp-server-list-mail-app-mac-768x784.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/advanced-settings-smtp-server-list-mail-app-mac-377x385.png 377w\" sizes=\"auto, (max-width: 932px) 100vw, 932px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 6: <\/strong>After confirmed, click on <strong>Ok<\/strong> and then try <strong>sending an email to yourself<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-3-disable-firewall\">Fix 3: Disable Firewall<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A firewall on your Mac prevents unwanted contact from other computers while you are connected to the internet. Your Mac allows you to restrict certain apps using Firewall and then ensure that Apple Mail hasn&#8217;t been added to the list. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Press <strong>Command + Spacebar<\/strong> keyboard shortcut to open <strong>Spotlight Search<\/strong>, type <em><strong>Firewall Advanced Settings<\/strong>, <\/em>and then press <strong>Return<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"958\" height=\"465\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/firewall-advanced-settings-mac.png\" alt=\"firewall advanced settings mac\" class=\"wp-image-357020\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/firewall-advanced-settings-mac.png 958w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/firewall-advanced-settings-mac-300x146.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/firewall-advanced-settings-mac-768x373.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/firewall-advanced-settings-mac-750x364.png 750w\" sizes=\"auto, (max-width: 958px) 100vw, 958px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: <\/strong>Click on <strong>Firewall > Options > <\/strong>If the Mail app has been added, <strong>ensure that incoming connections are allowed<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"988\" height=\"555\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/allow-incoming-connections-firewall-mac.png\" alt=\"allow incoming connections firewall mac\" class=\"wp-image-357017\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/allow-incoming-connections-firewall-mac.png 988w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/allow-incoming-connections-firewall-mac-300x169.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/allow-incoming-connections-firewall-mac-768x431.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/allow-incoming-connections-firewall-mac-685x385.png 685w\" sizes=\"auto, (max-width: 988px) 100vw, 988px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fix-4-use-safe-mode\">Fix 4: Use Safe Mode<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If none of the solutions have worked, we suggest booting your Mac in Safe Mode to troubleshoot the issue with the Mail app. This will prevent third-party app interference and check if system apps like Apple Mail function properly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-for-macs-with-m-series-chip\">For Macs With M-Series Chip<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:<\/strong> Shut down your Mac.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2:<\/strong> After your Mac shuts down, <strong>press and hold the Power Button<\/strong> till you see the two startup options \u2013 <strong>Macintosh HD and Options<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3:<\/strong> Select <strong>Macintosh HD<\/strong> while holding the Shift key and then select <strong>Continue in Safe Mode<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"493\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/continue-in-safe-mode-mac-2-1024x493.png\" alt=\"continue in safe mode mac 2\" class=\"wp-image-327422\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/continue-in-safe-mode-mac-2-1024x493.png 1024w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/continue-in-safe-mode-mac-2-300x144.png 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/continue-in-safe-mode-mac-2-768x370.png 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/continue-in-safe-mode-mac-2-1536x740.png 1536w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/\/continue-in-safe-mode-mac-2-2048x986.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-for-macs-with-intel-chip\">For Macs With Intel Chip<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1: <\/strong>Restart your Mac.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2:<\/strong> <strong>Press and hold the Shift key<\/strong> when your Mac restarts. <strong>Release the Shift key<\/strong> when you see the login window.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tip: <\/strong>Refer to our post to learn how to <a href=\"https:\/\/www.guidingtech.com\/how-to-set-out-of-office-replies-in-mac-mail\/\">set Out of Office message on Mac mail<\/a>. <\/p>\n\n\t\t\t<div id=\"daexthefup-container\"\n\t\t\t\tclass=\"daexthefup-container daexthefup-layout-side-by-side daexthefup-alignment-left\"\n\t\t\t\tdata-post-id=\"356996\">\n\n\t\t\t\t<div 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<\/p>\n","protected":false},"author":74,"featured_media":356998,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_pro_status":1,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[8],"tags":[494,66,1184,1244,800,352],"class_list":["post-356996","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mac","tag-apple-mail","tag-email","tag-mac","tag-mail-app","tag-top-home","tag-troubleshooting","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO 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