{"id":450484,"date":"2026-08-14T07:00:00","date_gmt":"2026-08-14T01:30:00","guid":{"rendered":"https:\/\/www.guidingtech.com\/?p=450484"},"modified":"2026-08-15T20:48:38","modified_gmt":"2026-08-15T15:18:38","slug":"discord-frozen-black-screen-solved","status":"publish","type":"post","link":"https:\/\/www.guidingtech.com\/discord-frozen-black-screen-solved\/","title":{"rendered":"Discord Frozen Black Screen (SOLVED)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Apps not loading is never a good thing, and especially social ones where you\u2019re itching to hop onto your favorite server. If your Discord is freezing when opening, or showing a black or blank screen on startup, you\u2019re dealing with an app issue, rather than a network outage. In this article, we\u2019ll be showing you how to fix a Discord frozen black screen.<\/p>\n\n\n\n<h2 id=\"h-what-causes-discord-frozen-black-screen\" class=\"wp-block-heading\">What Causes Discord Frozen Black Screen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe Discord app shows me a frozen black screen\u201d is something you\u2019d rather not experience. Unfortunately, a black screen or frozen app is a PC problem rather than a Discord one. As with all faulty apps, there are a few potential causes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A network issue or DNS failure<\/li>\n\n\n\n<li>An overzealous firewall or antivirus<\/li>\n\n\n\n<li>Cache corruption<\/li>\n\n\n\n<li>Graphical issues caused by outdated drivers<\/li>\n\n\n\n<li>An outdated Discord<\/li>\n<\/ul>\n\n\n\n<h2 id=\"h-fixing-a-faulty-discord-app\" class=\"wp-block-heading\">Fixing a Faulty Discord App<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It might be a black screen or a blank one; the spinning logo might take forever. Whatever the fault, we\u2019ve got some fixes below to troubleshoot the problem.<\/p>\n\n\n\n<h3 id=\"h-refresh-the-app\" class=\"wp-block-heading\">Refresh the App<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re able to make it past the loading screen but no further, then the first thing you should try is to manually refresh the app. For Windows, the shortcut is (Ctrl + R). Try this a few times and, if it doesn\u2019t work, restart the app and try again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refreshing also has the added benefit of searching for app updates, so if your Discord is outdated, this will download a newer version.<\/p>\n\n\n\n<h3 id=\"h-run-as-admin\" class=\"wp-block-heading\">Run as Admin<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure you have all possible permissions, you can try running Discord as an Admin. Here\u2019s how:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1.<\/strong> Find Discord in File Explorer or the Start Menu and right-click the icon.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"773\" height=\"647\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-1.jpg\" alt=\"Discord Frozen Black Screen SOLVED 1\" class=\"wp-image-450486\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-1.jpg 773w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-1-300x251.jpg 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-1-768x643.jpg 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-1-460x385.jpg 460w\" sizes=\"auto, (max-width: 773px) 100vw, 773px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2.<\/strong> Select \u201cRun as Administrator\u201d and confirm via the UAC pop-up.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3.<\/strong> See if this resolves the issue.<\/p>\n\n\n\n<h3 id=\"h-clear-the-cache\" class=\"wp-block-heading\">Clear the Cache<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Over time, a large amount of data can be stored in the cache. If it gets corrupted in any app, things can start going wrong on the front end. Clearing the Discord cache can help things load properly. Here\u2019s what to do:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1.<\/strong> Open the Run Dialog (Win + R) and type \u201c%appdata%\u201d before hitting \u201cEnter.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2.<\/strong> In the File Explorer window that opens, click the \u201cdiscord\u201d folder.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"551\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-2.jpg\" alt=\"Discord Frozen Black Screen SOLVED 2\" class=\"wp-image-450487\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-2.jpg 1280w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-2-300x129.jpg 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-2-1024x441.jpg 1024w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-2-768x331.jpg 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-2-750x323.jpg 750w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3.<\/strong> In this folder, delete the \u201cCache,\u201d \u201cCode Cache,\u201d and \u201cGPUCache\u201d folders.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"532\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-3.jpg\" alt=\"Discord Frozen Black Screen SOLVED 3\" class=\"wp-image-450488\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-3.jpg 1280w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-3-300x125.jpg 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-3-1024x426.jpg 1024w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-3-768x319.jpg 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-3-750x312.jpg 750w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4.<\/strong> Restart your machine. The folders will be recreated automatically. Try reopening Discord.<\/p>\n\n\n\n<h3 id=\"h-disable-hardware-acceleration\" class=\"wp-block-heading\">Disable Hardware Acceleration<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Hardware acceleration uses your GPU to smooth the whole app experience. The problem is that it\u2019s also demanding, and problems with graphics might mean a black screen on startup. If you can access Discord settings, you can try disabling it:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1.<\/strong> Click the User Settings icon in the bottom-left of your screen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2.<\/strong> In the Settings window, click \u201cSystem\u201d in the sidebar.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"673\" src=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-4.jpg\" alt=\"Discord Frozen Black Screen SOLVED 4\" class=\"wp-image-450489\" srcset=\"https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-4.jpg 1280w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-4-300x158.jpg 300w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-4-1024x538.jpg 1024w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-4-768x404.jpg 768w, https:\/\/www.guidingtech.com\/wp-content\/uploads\/Discord-Frozen-Black-Screen-SOLVED-4-732x385.jpg 732w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3.<\/strong> Under \u201cGeneral,\u201d toggle \u201cEnable Hardware Acceleration\u201d to \u201cOff.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4.<\/strong> Restart Discord and see if it helps.<\/p>\n\n\n\n<h3 id=\"h-check-your-firewall-and-antivirus\" class=\"wp-block-heading\">Check Your Firewall and Antivirus<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">An overzealous firewall or antivirus might block Discord from accessing its servers and therefore prevent it from properly loading. Ensure that the app is added to security exceptions and allowed on all networks.<\/p>\n\n\t\t\t<div id=\"daexthefup-container\"\n\t\t\t\tclass=\"daexthefup-container daexthefup-layout-side-by-side daexthefup-alignment-left\"\n\t\t\t\tdata-post-id=\"450484\">\n\n\t\t\t\t<div class=\"daexthefup-feedback\">\n\t\t\t\t\t<div class=\"daexthefup-text\">\n\t\t\t\t\t\t<h3 class=\"daexthefup-title\">Was this helpful?<\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"daexthefup-buttons-container\">\n\t\t\t\t\t\t<div class=\"daexthefup-buttons\">\n\t\t\t\t\t\t\t\n\t\t\t<div class=\"daexthefup-yes daexthefup-button daexthefup-button-type-icon\" data-value=\"1\">\n\t\t\t\t\n                <svg>\n                    <defs>\n                        <style>.happy-face-cls-1{fill:#c9c9c9;}.happy-face-cls-2{fill:#e1e1e1;}.happy-face-cls-3{fill:#676767;}<\/style>\n                    <\/defs>\n                    <g id=\"happy_face\">\n                        <circle class=\"happy-face-cls-1 daexthefup-icon-primary-color\" cx=\"24\" cy=\"24\" r=\"17\" \/>\n                        <path class=\"happy-face-cls-2 daexthefup-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\n                        <circle class=\"happy-face-cls-3 daexthefup-icon-secondary-color\" cx=\"18\" cy=\"22\" r=\"2\" \/>\n                        <circle class=\"happy-face-cls-3 daexthefup-icon-secondary-color\" cx=\"30\" cy=\"22\" r=\"2\" \/>\n                        <path class=\"happy-face-cls-3 daexthefup-icon-secondary-color\" d=\"m16.79,29c-1.19,0-1.89,1.31-1.25,2.32,1.77,2.81,4.9,4.68,8.47,4.68s6.7-1.87,8.47-4.68c.63-1.01-.06-2.32-1.25-2.32-3.67,0-10.76,0-14.43,0Z\" \/>\n                    <\/g>\n                <\/svg>\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t<div class=\"daexthefup-no daexthefup-button daexthefup-button-type-icon\" data-value=\"0\">\n\t\t\t\t\n                <svg>\n                    <defs>\n                        <style>\n                            .sad-face-cls-1{fill:#c9c9c9;}.sad-face-cls-2{fill:#676767;}.sad-face-cls-3{fill:#e1e1e1;}.sad-face-cls-4{fill:#676767;}\n                        <\/style>\n                    <\/defs>\n                    <g id=\"sad_face\">\n                        <circle class=\"sad-face-cls-1 daexthefup-icon-primary-color\" cx=\"24\" cy=\"24\" r=\"17\" \/>\n                        <path class=\"sad-face-cls-3 daexthefup-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\n                        <circle class=\"sad-face-cls-4 daexthefup-icon-secondary-color\" cx=\"18\" cy=\"22\" r=\"2\" \/>\n                        <circle class=\"sad-face-cls-4 daexthefup-icon-secondary-color\" cx=\"30\" cy=\"22\" r=\"2\" \/>\n                        <path class=\"sad-face-cls-2 daexthefup-icon-secondary-color\" d=\"M16.9,34.5c-0.4,0-0.8-0.1-1.1-0.4c-0.6-0.6-0.6-1.5,0-2.1c2.2-2.2,5.1-3.4,8.1-3.4c3.1,0,6,1.2,8.1,3.4\n                        c0.6,0.6,0.6,1.5,0,2.1s-1.5,0.6-2.1,0c-1.6-1.6-3.7-2.5-6-2.5s-4.4,0.9-6,2.5C17.7,34.4,17.3,34.5,16.9,34.5z\" \/>\n                    <\/g>\n                <\/svg>\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"daexthefup-comment\">\n\t\t\t\t\t<div class=\"daexthefup-comment-top-container\">\n\t\t\t\t\t\t<label id=\"daexthefup-comment-label\" class=\"daexthefup-comment-label\"><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefup-comment-character-counter-container\">\n\t\t\t\t\t\t\t\t<div id=\"daexthefup-comment-character-counter-number\"\n\t\t\t\t\t\t\t\t\tclass=\"daexthefup-comment-character-counter-number\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"daexthefup-comment-character-counter-text\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<textarea id=\"daexthefup-comment-textarea\" class=\"daexthefup-comment-textarea\"\n\t\t\t\t\t\t\t\tplaceholder=\"Type your message\"\n\t\t\t\t\t\t\t\tmaxlength=\"\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\n\t\t\t\t\t<div class=\"daexthefup-comment-buttons-container\">\n\t\t\t\t\t\t<button class=\"daexthefup-comment-submit daexthefup-button\">Submit<\/button>\n\t\t\t\t\t\t<button class=\"daexthefup-comment-cancel daexthefup-button\">Cancel<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"daexthefup-successful-submission-text\">Thanks for your feedback!<\/div>\n\n\t\t\t<\/div>\n\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>Dealing with a Discord frozen black screen? Learn how to fix loading, cache, hardware acceleration, and connection issues.<\/p>\n","protected":false},"author":121,"featured_media":450485,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_pro_status":1,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[14],"tags":[],"class_list":["post-450484","post","type-post","status-publish","format-standard","has-post-thumbnail","category-internet-and-social","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Discord Frozen Black Screen (SOLVED) - Guiding Tech<\/title>\n<meta name=\"description\" content=\"Dealing with a Discord frozen black screen? 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